Warranty
Warranty Information
The warranty term for standard products is listed below by product category:
- In Head Temperature Transmitters
- DIN Rail Temperature Transmitters
- Signal Conditioners
- Digital Panel Meters
- Loop Isolators
- Humidity Transmitters(electronics)
- Sensing Element
- Battery Powered Indicators
- Loop Powered Indicators
- DIN Rail Power Supplies
- Pressure Transmitters
- 10 years from date of delivery
- 5 years from date of delivery
- 5 years from date of delivery
- 5 years from date of delivery
- 5 years from date of delivery
- 5 years from date of delivery
- 1 year from date of delivery
- 5 years from date of delivery
- 5 years from date of delivery
- 5 years from date of delivery
- 2 years from date of delivery
Status Instruments will repair or replace free of charge any standard product, which is defective to due material or production / assembly faults within the timeframe shown above. A return material authorization (RMA) must be issued before returning the product for inspection and repair. Any product returned without a valid RMA will not be accepted. The user is responsible for any shipping charges incurred.
If a returned product is subject to a chargeable repair, we will quote the cost of the repair prior to carrying out the work.
If you need to return a product to us, please email us at sales@statinst.com with the subject line "Warranty Return Request" or fill out the form on the Contact Us page and we will issue you the RMA information.